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From: banshea |
Date: October 6th, 2009 01:35 am (UTC) |
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It's possible that you came on kind of strong. "Are you insured if my art gets lost or damaged?" is a question that can be asked reasonably, but the times that I've heard it, it almost always comes across as an attack. The vast majority of customers take it for granted that we will treat their artwork with the utmost care, and that there are mechanisms in place to fix things if something does happen.
That said, I do agree that a good framer should be able to smoothly respond, "Of course!"
Do have the mats cut professionally, even if you're set on doing the assembly. It does make a huge difference in the finished presentation.
I recommend talking to independent frame shops in your area. If you're still entertaining the possibility of having the whole thing professionally done, play dumb to find out whether or not they know how to handle an animation cel. Otherwise, know that you'll probably have some leeway to haggle with them about materials costs. I know my boss will give out stupidly good deals to customers who know how to haggle, especially these days.
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From: banshea |
Date: October 6th, 2009 02:13 am (UTC) |
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You're right. That's an enormous red flag. Send it out?? No way! Chain stores often have warehouses where the frames are actually built, but then the frames should be shipped to the stores for assembly. Your art should never leave the store except in your hands.
It's also my opinion that someone who doesn't know how to assemble a frame has no business trying to design one, but apparently there are a lot of successful shops that have a division of labor there.
FYI, Fastframe looks like a chain, but the stores are individually owned and operated. Store staff will vary accordingly, but the stores get treated like a major chain by the suppliers, which means that you're likely to get somewhat better prices and selection from one than from some other shops.
And, if you end up absolutely fed up with frame shops in general after all this, some frame manufacturers will sell custom-sized frames to the public. Check out J'Orr and Roma. I think Garrett might also accommodate you, but only their solid hardwoods are worth considering.
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